Have It All
VSmart Enterprise gives you the most robust survey system at it’s core, allowing you to assess the needs of your clients based on the purpose of their visit, and alerting you to potential problems before they hurt your good reputation. No other survey system harnesses positive client satisfaction results to drive online reviews and website testimonials, two of the most effective marketing strategies any business can employ.
Today’s clients use the web to search out a new business (89% according to eTailing Group). Additionally, 79% of consumers trust online reviews as much as they would if they’d gotten a recommendation from a friend! VSmart makes it easy for satisfied clients to post their positive reviews!
VSmart’s innovative algorithm automatically encourages promoters to share their enthusiasm on popular review sites, while directing detractors to your alerts inbox, helping prevent damage to your online reputation.